Location: Exams and Quizzes > Reset or Grant Additional Time

Reset or Grant Additional Time

Occasionally, you might need to either reset an exam for a student or grant a student additional exam time. For example, if a student loses his or her internet connection while taking an exam, the system thinks that this student has already taken the exam and would, therefore, not let the student retake the exam. Depending on the individual situation, you can do one of the following:

To reset an exam:

  1. On the Tools menu, click Gradebook.
  2. Select a Gradebook View from the drop-down menu and click Go. All items within the selected Gradebook View display.
  3. Click an individual’s score for a given exam.
  4. Click Clear Answers to reset the exam. The Clear Answers button only clears answers and does not clear the numeric grade.
  5. Click Save & Close.


To grant additional time:

  1. On the Tools menu, click Gradebook.
  2. Select a Gradebook View from the drop-down menu and click Go. All items within the selected Gradebook View display.
  3. Click the specific exam for which you want to grant additional time.
  4. In the Grant additional minutes field, enter additional minutes.
  5. Click Grant.
  6. Click Save & Close.

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